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Fix QuickBooks not Responding when Opening

Most of the businessmen now have access to QuickBooks to maintain the accounts of their company. It has become a part and parcel of their life. But often users encounter ‘QuickBooks not responding when opening’. This is really frustrating because all the important details are kept in the accounting software.

QuickBooks not responding when opening


But it cannot be denied that software doesn’t create errors. It is natural. So, there are always effective solutions to fix these errors. This article will highlight the major reasons for QuickBooks, not opening and easy steps to resolve it.

Quickbooks not Responding when Opening. Why?

You can often face this issue and QuickBooks stop responding or freezes completely. There can be several reasons for this issue. The most common causes are-

QuickBooks not responding when opening-crashed

  • Your company name is long
  • Damaged QBWUSER.INI file.
  • Corrupted Hard Drive
  • Damaged and corrupted program files
  • Incorrect installation of QuickBooks
  • Windows Operating System damaged

Keep in mind

Before you start troubleshooting the error, always keep two things in mind-

  • The issue must be related to the company file and not the program.
  • Update the latest version of QuickBooks.

Troubleshoot Quickbooks not Responding when Opening

Follow these simple tricks and tips and access QuickBooks peacefully.

QuickBooks not responding when opening-solutions

Download ‘QuickBooks Install Diagnostic Tool’

Your first step should include downloading the QuickBooks Install Diagnostic Tool for secure access to your company details. After the download, save the file to the local Desktop to avoid any kind of interruptions.

But you must remember that when you download QuickBooks Diagnostic Tool, you have proper internet connectivity. Also after the download is finished, restart your computer and access the tool to avoid further hindrances.

Disable the Anti-Virus Program Temporarily

‘QuickBooks not responding when opening’ occurs because of your old and outdated version of anti-virus which tampers the speed of the accounting software. Disable your anti-virus program and reboot your system once to avoid this issue.

If the error still persists, then uninstall your anti-virus program and reinstall the latest version of your selected anti-virus on your device.


Manually reopen your company file because renaming QBWUSER.INI eliminates previous company files. Rename it to avoid QuickBooks from crashing frequently and unable to open company files.

Also, if you are unable to open your company file, copy the file and place it in another folder.  So if you can open the file from another folder, then be sure that the folder you were accessing was corrupted.

And even after transferring the file to the new folder, QuickBooks is not opening, there has been a damaged installation of QuickBooks. This can be difficult for you to recover. So for further recommendations, you can always contact at QuickBooks helpline number and get it solved.

Reinstall QuickBooks

One of the most effective way to resolve QuickBooks not responding when opening, is to completely uninstall Quickbooks from your device. After the uninstallation, install QuickBooks to avoid a further mishap.  You can also check ‘Reinstall using Clean Install’ for elaborate instructions.

Create a new Windows Admin Use

This can be your last step if you have not recovered Quickbooks not responding when opening by the above procedures. Simply create new Windows Admin Use to avoid QuickBooks not opening.

Last Reliable Tip

If these above-mentioned hacks have not cooperated with you, don’t worry. Errors always can be overcome by effective troubleshooting. Added to this, technical terms might confuse you more.

QuickBooks not responding when opening

So the best way to stop further damage, get in touch with the technical experts who will guide the best way possible. Use QuickBooks peacefully without any interruptions.

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